Conversation intelligence Clientify

The Empower × Clientify integration connects Ringover’s conversational AI platform (Empower) with Clientify’s CRM and marketing automation tools. With this integration, AI‑generated call summaries, sentiment analysis, transcriptions, and AI analytics are automatically synchronized into Clientify contact records, giving teams a unified view of voice interactions alongside other engagement data.

To integrate Clientify with Empower, visit the Integrations section in your Ringover dashboard and select “Clientify.” After authenticating your Clientify account and setting up your sync preferences, Empower begins sending AI‑enhanced call insights directly into Clientify records. This seamless connection removes the need for manual logging and ensures that all interactions are tracked and accessible in one place.

Combining Clientify with Empower helps customer service and support teams work more efficiently by embedding AI‑powered insights directly into their CRM workflows. Empower automatically generates call summaries, highlights sentiment and key moments, and suggests follow‑up actions, reducing manual work and enabling faster, more informed responses to customer needs.

In addition to call insights, AIRO Coach provides real‑time AI guidance to help agents refine their communication during live interactions, improving consistency and service quality. Pitch Room allows teams to practice customer scenarios and refine their responses in a simulated environment, improving confidence and performance before engaging with real customers.

Together, these features help teams streamline their support workflows, improve customer satisfaction, and maintain high‑quality service across all voice interactions.

Integrating Empower with Clientify offers several advantages for teams focused on customer service and engagement:

• Automated conversation intelligence: All calls are logged with AI‑generated summaries, sentiment cues, and key takeaways, saving time on manual notes.
• Enhanced customer context: Empower’s insights help teams understand customer needs, concerns, and opportunities faster.
• Improved agent performance: AIRO Coach supports agents in real time with suggestions and guidance, elevating service quality.
• Skill development through simulation: Pitch Room enables reps to practice and improve responses to common support scenarios.
• Faster, data‑driven responses: With AI insights embedded in Clientify, teams can personalize outreach and resolve issues more efficiently.