Advanced phone solutions to match all your business needs
Ringover allows you to set up a complete professional phone system without delay: from your main company phone lines to your call center for your support or sales reps.
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- Activate numbers
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- Make and receive calls
- Boosters
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- Call distribution and queuing
- Collaboration and productivity
- Integration with your business tools
- SMS and Fax
- Supervision
- Statistics and reporting
- Telecom
- Transcription and summary
- Administration
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Activate numbers
Activate numbers in easy steps for all situations — for your employees’ direct lines, for your customer support, for your sales agents and for whatever other need that may arise.
International numbers
In a few clicks, activate landline and mobile numbers for more than 65 destinations worldwide. Use these numbers to establish phone support for each of the countries in which you operate, or equip your sales team with local numbers for prospecting.
Mobile numbers
Activate your virtual mobile numbers in 65 countries in a few clicks and start using right away.
Keep your phone numbers
Keep your preferred telephone numbers with number portability. Easily switch your company phone lines over to a 100% cloud-based solution.
Virtual numbers
In 3 easy steps get a phone number for your business and start calling instantly from your desktop, laptop, or cell phone.
US phone numbers
Activate your local business phone number in 30-seconds and instantly use it from any device: desktop, laptop or smartphone.
Local number bundles
Get 100 numbers from the 100 largest U.S. cities and make calls using area codes your prospects and customers recognize.
AI and other tools
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Meeting assistants
Use the Empower Meeting Assistant to instantly access key information from your video calls, including transcriptions, summaries, discussed topics, next steps, and call scores—providing full visibility into your team’s activities.
Call library
Effortlessly save your most relevant calls in a call library by organizing them into specific folders, such as best sales pitches, industry-specific calls, best client problem resolutions, and more.
Make and receive calls
Access your Ringover account from any device (computer, tablet, mobile app) and enjoy an incomparable call experience.
Calling from your computer
Make unlimited calls from your computer with Ringover Web App. Start calling in minutes without installation. Just connect and call.
Calling from your smartphone
With the Ringover mobile app, you can manage your professional calls at any time and from anywhere.
Extensions (click-to-call)
Thanks to the Ringover extensions available for Chrome, Safari and Firefox browsers, you can make a call with just one click on any web page.
VOIP Phone
Unify your communications with Ringover’s selection of state-of-the-art VoIP hard phones and softphones.
Unlimited calls to 110+ destinations
With Ringover’s VoIP app, make unlimited calls to landlines and mobiles in US, Europe and Asia and over 110 destinations. No hardware. Start calling immediately.
Voicemail drop
Use voicemail drop to save time on sales campaigns and leave messages automatically when calls go unanswered.
Voicemail campaign
Use voicemail campaigns for greater impact and effective mass communication with your contacts.
Snooze
Activate the “Snooze” feature to avoid being disturbed and you can keep everyone up to date.
Call Assist
Enable Call Assist on your Ringover mobile app to use your GSM network and maintain excellent call quality!
Additional channel out
Allow a user to make more than 2 outgoing calls or external transfers simultaneously.
Boosters
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Long-term storage
Get up to 24 months of storage for your data (recordings/voicemails/SMS content).
Call campaign contact list
Add an additional 1,000 contacts to your call campaigns. You currently have 11,000 contacts.
Additional campaign
Get 5 additional call campaigns and increase the number of campaigns you can run simultaneously.
Business greetings
With the Ringover online studio, you can create ideal greetings for your business in just a few clicks and in 16 different languages.
Custom greetings
With Ringover’s online studio, create all of your greetings and messages in 16 different languages.
Voicemail
Never miss another opportunity. Rely on Ringover’s intuitive voicemail system to seamlessly access and manage voice messages across devices.
Call distribution and queuing
Establish clear-cut scenarios to manage your incoming calls and route calls to the right people. Configure in real time and down to the finest detail.
Time-based routing
Route calls according to set times: during opening hours, after closing and during on-call hours.
Interactive voice response (IVR)
Create an ideal sorting and routing system to ensure that calls reach the right person.
Cascading calls at random, Round Robin or preset
Diffuse incoming calls in cascade to your users.
Call forwarding
Forward your calls to any device or phone number and stay available at all times.
Auto Attendant
Ringover’s auto attendant makes sure every call is answered on the first ring with an intuitive phone menu system that automatically greets and directs callers.
Collaboration and productivity
Use relevant tools to improve your team’s productivity and collaboration over the phone.
Simplified internal calls
Forget call extensions - call your colleagues internally with one click.
Outbound Dialer
Better performance, productivity, and profit: Ringover’s Outbound Dialer powers up your call center sales team so they can focus on conversations that matter.
Transfer of a call in progress
Save time and improve your customer service with conversations that flow between transfers.
After call
With automatic ACW, take advantage of time dedicated to qualifying each call and sharing it more efficiently.
Videoconference
Make secure phone and video calls, and collaborate efficiently in online meetings thanks to screen sharing.
Instant messaging
Use company instant messaging from Ringover to collaborate easily and effectively with your colleagues.
Screen sharing
Improve communications and work together efficiently during meetings by sharing your screen with your colleagues.
Power dialer
The Power Dialer software empowers sales reps to launch successful cold call campaigns making 5x more calls with 10x less effort.
Click to call
Dial phone numbers instantly with click to call and capture immediate conversions on your website with click-to-call button.
Call Campaigns
Use Ringover’s call campaigns to boost your telephone prospecting and accelerate your sales
Nearest numbers
When you make a call, your outgoing phone number is automatically selected to match the call recipient’s closest area code.
Transcription of calls and voicemail messages
Find the transcription of all your calls and voicemails directly within Ringover.
Omnichannel Messaging
Become more efficient by managing messages from multiple channels (WhatsApp, Instagram, emails…) directly via your Ringover interface.
Call scripts
Enhance your team’s communication thanks to call scripts, seamlessly integrated into your call campaigns and IVR.
Task follow-up
Find all your pending tasks, such as client follow-ups and call campaigns, in your Ringover WebApp.
Call Summary
Easily keep track of your phone conversations by using AI-generated call summaries.
Parallel Dialer
Call multiple people at the same time from your Ringover dialer and boost your pick-up rate.
AI Assistant (Target First)
Provide your visitors with a custom AI assistant to enhance their shopping experience and help your customer service teams streamline their tasks.
Empower
Boost your productivity with our AI-powered conversational intelligence tool. Leverage insights from your calls to enhance your conversations, sales performance, and customer experience.
Tag management
Create tag groups to stay organized and find what you need faster. Add custom permissions to manage who has access to each tag group.
Audio conferences
Create and customize your conference calls to fit your needs.
e-Fax
Send and receive faxes online in just a few simple clicks.
Task management
Assign and monitor tasks to help keep your team productive.
Meet
A simple, no-hassle video conferencing tool for all your teams. Start a meeting with just one click, no download required.
User management
Configure user roles and groups for easy team management. Assign user roles to tailor permissions to your team members’ needs and create groups to route calls to a specific group of users.
Geographic analytics
Analyze call trends at a glance with an interactive heat map and call volume leaderboard.
Integration with your business tools
Whether you are using a CRM, Helpdesk or other professional software, fuse Ringover into your day-to-day workflow to save time when carrying out your tasks.
Native integration
With Ringover, take advantage of phone features right from your CRM or helpdesk.
CTI Screen Pop
Get relevant caller information and history in a flash with CTI screen pop and pre-built CRM integration.
Call and text message history
View a history of calls and text messages in your CRM or HelpDesk client files.
API and webhooks
Your tools interact in real time with your phones thanks to our API and webhooks.
Cadence
The most effective prospecting tool to simplify, organize and automate sales prospecting tasks!.
SMS and Fax
Communicate with your clients and prospects by SMS and manage your online faxes right from your Ringover platform.
Text messaging
Send and receive SMS messages from any device, at any time, and from anywhere.
Collaborative SMS
Send and receive all of your professional texts through the Ringover app. Share a mobile number and respond to your texts collaboratively.
SMS campaign
Use Ringover’s SMS campaigns to promote your products and services to a targeted audience within your clientele.
Fax
Ringover’s simplified fax solution lets you send and receive documents over the internet. No fax machine required.
Supervision
Access advanced functions to supervise and coach your teams during live calls.
Call monitoring
Listen to live calls to improve agent performance, coach new hires, assess call quality and enhance overall call standards.
Call recording
Easily record your business calls whether by default or on-demand for better supervision, training, analytics and compliance.
Chronology of a call
Retrace online the different steps in a call, from greeting to hang-up.
Radio Coach
Listen to your teams’ calls in progress automatically and randomly to monitor conversation quality.
Statistics and reporting
Obtain detailed call data and generate relevant reports to assess your team’s activity.
Advanced analytics
Gain a complete view of your customer interactions with Empower’s AI-powered insights from Ask Empower.
Advanced analytics
Obtain essential information on your calls and the performance of your agents in clear, coherent diagrams.
Agent performance
Evaluate your agents’ productivity: rate of answered calls, average call time, number of calls made, etc.
Telecom
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Simless Voice + SMS
Give eSIM card access to users or groups for seamless connectivity. Once a user has access to their eSIM, they can activate it on their mobile device.
Simless Voice + SMS + Data
Includes all the benefits of the Simless Voice + SMS plan, plus 20 GB of data to help you stay connected, wherever you are.
Bring Your Own Carrier (BYOC)
With Bring Your Own Carrier (BYOC), you get the best of both worlds: keep your preferred phone carrier while enjoying all of Ringover’s features.
Transcription and summary
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Call summary & analysis
Enhance your interactions with prospects and customers using call transcription, call summaries, and call details.
Automatic topic detection
Use automatic call moments to identify the most frequently discussed topics, such as demo requests, pricing, competitor mentions, and more.
AI-powered insights
Gain a complete view of your customer interactions with Empower’s AI-powered insights from Ask Empower.
Administration
Manage your entire business phone system using an ultra-simple and always-available platform.
Users
Availability
Snooze
Personal voicemail
Call transfer
Email signature
Supervisor
Administrators
Add users and numbers
Group creation
Routes management
Permissions and eligibility
Changes logs
Security and reliability
Benefit from a stable and secure business phone system — and when needed — access up-to-date reports on your system’s global service quality.