Mercury Phone System Integration - VoIP & Dialer

Q: What is the Mercury x Ringover integration ?

The Mercury and Ringover integration links your staffing CRM with a powerful cloud-based business phone system, enabling seamless communication management directly within the Mercury platform. Recruiters can view call logs, messages, and call data in one centralized location, simplifying candidate communication and strengthening client engagement.

Q: Why integrate Mercury with Ringover for staffing workflows ?

By integrating Mercury with Ringover, staffing firms gain complete visibility over every interaction with candidates and clients. Phone calls and communication history are automatically recorded and associated with the relevant contact or job record in Mercury. This unified view helps recruiters access context faster, improve follow-ups, and deliver a more tailored experience across every touchpoint.

Q: How do I integrate Ringover with Mercury ?

A Mercury Ringover integration is a simple process using Webhooks. Within the Ringover dashboard, navigate to Webhook settings and enable the "Contact call" webhook. Enter the unique Mercury-provided URL in the appropriate field, copy the provided key, and share it with your Mercury account manager to finalize the setup. Need help? Ringover’s support team is available to guide you through the process step by step.

Mercury Integration

Introduction

Reach talent in Mercury with one click.
Centralize all communications and notes directly in Mercury.
Sync candidate details and conversations automatically.

Effortless calling from Mercury

With one-click calling from Mercury, instantly connect with candidates and clients, streamline communication, save time on dialling, and keep all interactions organized within the platform.

Personalised candidate interactions

See who's calling and access key candidate details from Mercury directly within the Ringover dialer. This allows you to personalize every interaction, improve communication, and provide a seamless candidate experience.

Automated logging & syncing

Seamlessly sync call logs, SMS logs, tags, and notes between Ringover and Mercury for accurate candidate records.

Effortless contact updating

Keep contact details consistent and up-to-date with automated syncing between Ringover and Mercury. Eliminate manual data entry and reduce errors, saving you time and improving accuracy.

Installation

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Mercury x Ringover Integration FAQ

What is the Mercury x Ringover integration ?
Why integrate Mercury with Ringover for staffing workflows ?
How do I integrate Ringover with Mercury ?
What are the key benefits of the Ringover and Mercury integration for staffing teams ?

What is the Mercury x Ringover integration ?

The Mercury and Ringover integration links your staffing CRM with a powerful cloud-based business phone system, enabling seamless communication management directly within the Mercury platform. Recruiters can view call logs, messages, and call data in one centralized location, simplifying candidate communication and strengthening client engagement.

Why integrate Mercury with Ringover for staffing workflows ?

By integrating Mercury with Ringover, staffing firms gain complete visibility over every interaction with candidates and clients. Phone calls and communication history are automatically recorded and associated with the relevant contact or job record in Mercury. This unified view helps recruiters access context faster, improve follow-ups, and deliver a more tailored experience across every touchpoint.

How do I integrate Ringover with Mercury ?

A Mercury Ringover integration is a simple process using Webhooks. Within the Ringover dashboard, navigate to Webhook settings and enable the "Contact call" webhook. Enter the unique Mercury-provided URL in the appropriate field, copy the provided key, and share it with your Mercury account manager to finalize the setup. Need help? Ringover’s support team is available to guide you through the process step by step.

What are the key benefits of the Ringover and Mercury integration for staffing teams ?

Here’s how staffing firms benefit from connecting Ringover with Mercury:

All-in-One Communication Access: Recruiters can view all client and candidate communications—including call data—within Mercury, improving visibility and coordination across the team.
Time-Saving Automations: Call activity is automatically synced with the correct records in Mercury, reducing the need for manual updates and allowing recruiters to focus more on building relationships.
Stronger Engagement: With a full communication history at their fingertips, recruiters can respond to inquiries faster and provide more personalized interactions to both clients and candidates.

This integration helps staffing teams manage high call volumes effortlessly while maintaining a consistent, professional experience throughout the hiring process.